We strive to ensure your complete satisfaction with every purchase.
- We only facilitate exchanges for goods found to be faulty upon arrival.
- Our exchange and refund policy is applicable for 15 days post-delivery.
- Returns are accepted exclusively for items received in damaged condition. To qualify for a refund, the item must remain unused, in its original packaging.
Refund Eligibility
To initiate a refund or exchange, kindly email us within 5 days of receiving your order at ma**@***************ry.com attaching images of the damaged goods. Upon review, we will dispatch a replacement or a refund. In case a replacement is not feasible, a full refund will be issued for your purchase.
Lost or Stolen Parcels
Poster Home Gallery cannot be held liable for parcels confirmed as delivered to the provided address but subsequently lost or stolen. We are prepared to furnish delivery verification, including date and tracking information, for further inquiry if necessary.